Shipping Charges:

• Non-COD across United Kingdom.
• Orders below £59 incure a shipping fee £5.
• Free delivery on orders above £60.

Shipping Method & Delivery Time:

• We use top courier services.
• Orders are dispatched within 24-48 hours after confirmation.
• Delivery typically occurs within 3-4 days.

Shipping Restrictions:

• Please provide a complete address to ensure successful delivery.
• We may restrict orders from customers with a history of unaccepted parcels without due reason.

For further assistance, contact us at:

• +447988596529

We offer a 14-day no-questions-asked exchange, return, and cashback policy to ensure 100% customer satisfaction.

• Sale items can only be exchanged, not refunded.
• Products must be in original condition, unused, with all labels intact for exchange or refund.
• Customers bear courier charges for exchanges or refunds.

To initiate a return or exchange, please send your parcel with the following details:

• Order Name
• Order Number
• Contact Number

Send to:

FN PREP, 48 brook street, Thurmaston, Leicestershire, Uk, LE4 8DA

Refunds are processed within 3-4 days of receiving your parcel.

For further assistance, contact us at:

• +447988596529

Q1: How long does shipping take?
A: Shipping typically takes 3-4 working days after order confirmation.

Q2: Can I exchange a sale item?
A: Yes, sale items can be exchanged but not refunded.

Q3: Is doorstep exchange available inside Uk?
A: Currently, doorstep exchange is not available in Uk.